Aq998 Terms & Conditions — Complete Guide

1 General Terms & Conditions

Aq998 is an online gaming platform offering Sports Betting, casino games, slots, live games, and much more for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between aq998 and all of its registered members.

By registering, logging in, or using any service on the aq998 platform, you agree to abide by these Terms and Conditions from that moment onward. If you do not agree with any of these terms, please refrain from using the platform.

Aq998 reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the platform after any update constitutes your acceptance of the revised terms. We recommend checking this page regularly.

2 Membership & Account

You must be at least 18 years old to register on aq998. No account will be activated without age verification. Any attempt to register by someone under 18 will be rejected immediately, and access from the associated device may be blocked.

Each member may register only one account. Opening multiple accounts using the same identity, device, IP address, or payment method is strictly prohibited. Any violation will result in permanent closure of all associated accounts, and balances may be forfeited.

The following information must be provided accurately at the time of registration:

• Full legal name (as per national ID)
• Active mobile number or email address
• Correct date of birth
• Current address in Bangladesh

If inaccurate or incomplete information is provided, aq998 may request account verification at any time. Failure to submit the required documents may result in temporary or permanent account suspension.

3 Bonuses & Promotions

Aq998 offers its members a variety of bonuses and promotional deals. Each bonus comes with specific terms that must be read before acceptance.

Wagering Requirement:

• To withdraw the welcome bonus, minimum wagering requirements must be met — typically 25 to 30 times the bonus amount.
• Separate wagering requirements may apply to winnings from free spins.
• A specific deadline is set for meeting the wagering requirement, as stated in the details of the bonus offer.
• Specific games contribute differently to bonus wagering — slots generally contribute 100%, while table games contribute 10%–50%.

If you choose to withdraw your deposit while a bonus is active, the bonus will be cancelled. Cash balance is tracked separately while a bonus is active. aq998 reserves the right to modify, suspend, or cancel any bonus offer at any time.

4 Deposits and Withdrawals

Aq998 supports Bangladesh's most popular mobile payment methods — bKash, Nagad, and Rocket. All transactions are processed in BDT.

Deposit Rules:

• Minimum deposit amount: BDT 500
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Using a third-party payment method may result in account suspension.

Withdrawal Rules:

• Minimum withdrawal amount: BDT 1,000
• Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours.
• KYC verification must be completed before your first withdrawal.
• Withdrawals must be made to the same payment method used for the original deposit.
• For suspicious transactions, aq998 may request additional verification.

5 Gaming Rules

All games on aq998 use internationally certified Random Number Generator (RNG) technology. Every game outcome is completely random and impartial. Neither aq998 nor any of its employees can influence game results.

In Live Casino games, the result announced by the dealer is final. If a game is interrupted due to a technical error, aq998 reserves the right to void the round and refund the bet, or resume from the last saved state.

For Sports Betting, if an event is cancelled after a bet has been placed, the full stake will be refunded. In the event of a disputed match result, the decision of the relevant international sports body will be considered final.

6 Prohibited Activities

The following activities are strictly prohibited on aq998:

• Creating multiple accounts or using another person's account
• Coordinated or artificial betting to exploit bonus offers
• Using automated software, bots, or scripts
• Attempting unauthorized access to another member's account
• Intentionally exploiting any vulnerability or bug on the platform
• Engaging in money laundering or suspicious financial activity
• Using abusive or threatening language toward other members or staff
• Using a false identity or fake documents

If any such activity is detected, aq998 will immediately suspend or close the account in question, forfeit all balances, and pursue legal action if necessary.

7 Account Suspension and Closure

Aq998 reserves the right to temporarily or permanently suspend any account without prior notice in the following circumstances:

• Any violation of the provisions listed under the Prohibited Activities section
• Failure to cooperate with the KYC verification process
• Extended inactivity on an account (12 months or more)
• Instructions from a court or regulatory authority

Members may request account closure at any time. Any valid balance will be returned upon closure, but bonus funds will be forfeited.

8 Privacy Policy

Aq998 is committed to protecting the personal information of its members. Details provided at registration are used solely for account management, identity verification, and service improvement. No personal data is sold or transferred to third parties.

However, necessary information may be shared in cases involving legal obligations, fraud investigations, or requests from regulatory authorities. For more details, please see our Privacy Policy Visit the page.

9 Limitation of Liability

Aq998 is not liable for any financial losses incurred through gameplay on the platform. Gaming outcomes are entirely chance-based and no winnings are guaranteed.

Aq998 is not responsible for losses caused by internet connectivity issues, device malfunctions, or third-party service disruptions. If a game is interrupted due to a technical fault, it will be restored from the last verifiable state or the wager will be refunded.

10 Responsible Gaming

Aq998 believes gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly and within a budget they can afford.

Aq998 provides the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: Limit your continuous gaming sessions.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Reality Check: View a summary of your gaming sessions at regular intervals.

If you notice any signs of gaming addiction, please contact our support team or Responsible Play Visit the page.

11 Changes to Terms

Aq998 reserves the right to modify, amend, or update any part of these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notification where possible.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly to stay informed.

12 Contact & Dispute Resolution

For any complaints or queries, please contact aq998's 24/7 live support team first. Most issues can be resolved quickly and to your satisfaction.

Aq998's decision is final in all dispute resolutions. Both parties will attempt to resolve any disputes through discussion. Our email address: [email protected]